Return and Refund Policy
Effective Date: May 17, 2024
At BWABT ALMSTQBL MEDICAL, SURGICAL ARTICLES AND REQUISITES TRADING CO LLC (“we,” “our,” or “us”), we are committed to providing high-quality products and excellent service to our customers. Please read our Return and Refund Policy carefully.
1. All Sales Are Final
All sales made through our website https://www.bwabtalmstqbl.com are final. We do not offer returns or refunds for any products once the sale is completed, except under the conditions outlined below.
2. Exceptions for Damaged or Incorrect Products
We accept returns and offer refunds or exchanges only in the following cases:
- The product received is damaged.
- The product received does not match the description provided at the time of purchase.
3. Reporting a Problem
If you receive a damaged product or a product that does not match the description, please follow these steps:
- Contact our customer service team within 7 days of receiving the product.
- Provide your order number, a description of the issue, and any relevant photographs of the damaged or incorrect item.
You can reach our customer service team via the Contact Us page at https://bwabtalmstqbl.com/contact-us or via email at support@bwabtalmstqbl.com.
4. Return Process
If your return request is approved, we will provide instructions for returning the item. Please note the following:
- Items must be returned in their original packaging and condition.
- We will cover the cost of return shipping for damaged or incorrect items.
5. Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
6. Exchanges
If you wish to exchange a damaged or incorrect product, we will send a replacement product once the original item has been received and inspected.
7. Contact Information
For any questions or concerns about our Return and Refund Policy, please contact us through our Contact Us page at https://bwabtalmstqbl.com/contact-us or via email at support@bwabtalmstqbl.com.
Thank you for choosing BWABT ALMSTQBL MEDICAL, SURGICAL ARTICLES AND REQUISITES TRADING CO LLC. We appreciate your business and are committed to ensuring your satisfaction.